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Copy & Paste formatting issues.

When Copy & Paste 2 consecutive lines text (ie, same paragraph) into another Smart Text, the newline is lost and the 2 lines are rendered "glued" without even a space between them.

Example:

Some stuff on line 1.

Some stuff on line 2.

>>

Some stuff on line 1.Some stuff on line 2.

Status: On Hold3 comments

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Comments3

  • Cuttles Official

    Team•

    Sep 29

    Could you check if you still see this in the current version? If you do, reply here with the steps and we'll look into it right away.

  • Cuttles Official

    Team•

    Aug 10, 2023

    Hi Jean,

    We have investigated this issue, but haven't been able to replicate it. The copy and paste with multiple lines works fine for us in both Safari and Chrome. We tried several ways to replicate, even using the multi-line using your example, but the lines are always kept intact, without the "gluing" that you are experiencing. Can you tell us which browser you are using or perhaps make a short screen recording of the issue, so we can see what's going on?

    Best,

    Christian

  • Camilla

    •

    Aug 7, 2023

    Hello Jean,

    Thank you for reaching out! We want to assure you that we have received your message and are already looking into the matter.

    We appreciate your patience and promise to get back to you as soon as possible with further information.

    Have a nice evening

    Best regards, Camilla Petersen